Job Responsibilities:

Provides diagnostic and therapeutic services by assessing and treating neonate, infant, children, adolescent, adult, and geriatric hearing, balance, and communication disorders.

Job Duties:

• Demonstrate leadership value and effectively lead and guide the clinic team.
• Ability to build trust, value others and demonstrate high integrity.
• Identify, test, diagnose & manage disorders with respect to hearing, balance, & tinnitus.
• Demonstrable ability to operate all audiometric equipment effectively.
• Demonstrable ability to subjectively calibrate audiometer and necessary calibration for impedance meter.
• Demonstrable ability to administer all diagnostic audiological tests for adults and children and Interpret test results of behavioural & objective measures.
• Counsel patients in dealing with their hearing difficulties and suggest the most appropriate solutions for effective relief.
• Demonstrable counselling abilities for patients with hearing loss using various methods and handle objections in individualized patient-centric approach.
• Expertise to fit & verify hearing aids and assistive devices to adults with hearing loss and instruct them for handling the devices, as well as their abilities & uses.
• Effectively monitor the patient’s progress and resolve any difficulty managing the hearing aid device and its programming as it arises.
• Willingness to connect and follow up with patients for their experience & high level of satisfaction.
• Willingness to learn and improvise clinical work as per the organization need in a patient centric approach.
• Demonstrable ability to maintain patient records, analyse data to monitor progress and take decisions for necessary actions.
• Ability to develop reports & correspondence related to work.
• Actively align with organizations objectives and accept the goals designed time to time as per the need of the organization.
• Ability to effectively collaborate with cross-functional teams and show high level of accountability with internal & external stakeholders.
• Actively participate in business meetings and suggest on patient focussed initiatives.
• Open to take up additional task as the company may call upon to perform, from time to time.

Skills:

• Excellent and effective communication skills preferably English & Hindi
• Listening skills and Customer Focus,
• Exceptional marketing skills and business acumen
• Data analyzing and interpreting for next action to performance improvement.
• Dealing with Complexity
• Dealing with Complexity
• Good knowledge of Microsoft office and CRM
• Ability to manage a team and strong people skills.
• Guide his /her team for technical knowledge and patient counselling
• Collaborative approach and high on Integrity
• Critical thinking and problem- solving attitude.
• Compassion for patients.